InterCloud

About InterCloud

Systems that large organizations depend on,
designed, built and operated since 2013

InterCloud Company Limited designs, builds and operates the systems that large organizations depend on, from an enterprise business platform to digital experience and observability, with AI available across all of them.

Who we are

A company that designs, builds and operates enterprise systems

InterCloud Company Limited was founded in 2013 to build enterprise systems for large organizations. Today the company offers five products: GlowScale (enterprise business platform and ERP), Orbio (enterprise CMS and digital experience), SnowTrack (observability and monitoring), TrustFlow (PDPA consent and privacy management) and InterCloud AI, the assistant and insight layer that operates across them.

In addition to the products, we deliver digital transformation programs, custom business applications (web, mobile, enterprise and API), cloud and infrastructure services on AWS, and AI and data projects. Our back ends are written in Java and Spring Boot, our front ends in Next.js and React, and all of it runs in containers on AWS with Terraform-managed infrastructure and Cloudflare at the edge.

We work with airlines, banks, manufacturers, retailers, telecom operators, hospitals and government agencies. These are organizations whose systems have to be correct, secure and available every day, and that is the standard we build to.

Our history

From custom development to products

InterCloud started in 2013 as an engineering company building bespoke enterprise systems for large organizations in aviation, banking and the public sector. Those early programs covered core business systems, integrations with existing enterprise software and the operations tooling around them, and they showed us what enterprise software needs to be in practice.

The patterns we kept rebuilding became products. GlowScale developed from the finance, sales, inventory, manufacturing, HR and procurement systems we had delivered one customer at a time. Orbio came from the websites, e-commerce and multi-channel work we delivered alongside them. SnowTrack began as the monitoring and alerting we needed in order to run those systems reliably.

Today InterCloud AI brings assistants and insights to all our products, to our website and to an AI Avatar, and our teams work with customers across Asia-Pacific.

Our values

How we work

Six principles that guide how we build software and how we treat the people who depend on it.

  • Correct first

    Customers can rely on the records a system holds: financial records, inventory and personal data. We settle the data model and the business rules before we work on speed or presentation.

  • Secure by design

    Security does not have to be requested or added later. Role-based access, audit trails, SSO, passkeys and two-factor authentication are included in the standard build of every product from its first release.

  • Long-term partnership

    We measure success by the length of our customer relationships. Many of them started with a single system and have expanded over the years.

  • Engineering craft

    We build systems that the next engineer, from our team or from the customer's, can understand and extend. Every project includes code review, automated tests, infrastructure as code and open REST APIs.

  • Local and global

    Customers work with us in Thai or English and receive systems built on the same widely adopted technology stack used by engineering teams internationally, from a team that understands local regulation and business practice.

  • Practical AI

    AI in our products is intended to reduce work for the people who use them. InterCloud AI draws on the customer's own business data and is designed to be useful from the first day of use.

Milestones

Milestones

The principal stages in the development of the company.

  • 2013

    InterCloud is founded

    InterCloud Company Limited is established to build enterprise systems for large organizations.

  • GlowScale

    Our enterprise business platform is released, bringing finance, sales, inventory, manufacturing, HR and procurement into one system.

  • Orbio

    Our enterprise CMS and digital experience platform is released for websites, e-commerce and multi-channel delivery.

  • SnowTrack

    Our observability and monitoring product is released, covering infrastructure, applications, services and alerts.

  • TrustFlow

    Our PDPA consent and privacy management platform joins the suite, recording consent from every channel in one place.

  • InterCloud AI

    Assistants and insights become available across the products, the website and an AI Avatar.

  • Teams across Asia-Pacific

    The company opens offices across Asia-Pacific and serves customers in the region in Thai and English.

2013
Founded
5
Products
15
Industries
11
Offices in Asia-Pacific

Leadership

Technical decisions made by people who have built large systems

InterCloud is led by its founder, who has more than 18 years of enterprise Java engineering experience. Technical decisions are made by people who have built and operated large systems themselves.

The team page introduces the leadership structure, the people who build and deliver the products, and the advisors who review our work.

Meet the team

Discuss your systems with InterCloud

Tell us about the systems you operate today and the ones you need. Our engineering team will respond.