Dealers & Automotive Groups
Vehicle sales, parts and branch accounts
kept in one platform
Dealers and automotive groups sell vehicles, parts and service through many branches, often for several brands and legal entities. InterCloud implements and operates the dealer management, finance and HR platform, the websites and the monitoring that give owners the result of each branch and give customers one consistent record wherever they are served.
Challenges
Challenges in Automotive
High-value stock in many branches
Vehicles and parts are held across showrooms, yards and stores. Each unit that cannot be located or has aged in stock carries a financing cost.
Sales, after-sales and accounting apart
Showroom sales, parts counters, service and accounting often use separate systems. Customer and vehicle history is incomplete in each of them, and figures are reconciled by hand.
Several brands and companies
A group operates branches for different brands under different legal entities. Owners require results by branch and by brand together with consolidated accounts.
Customer relationships over many years
A customer returns for service, parts and the next vehicle over many years. Follow-up depends on a complete record of contacts, purchases and commitments.
How We Help
Know the Result of Every Branch and Brand
Enterprise platform
GlowScale
See stock and sales by branch and brand without waiting for consolidated spreadsheets. The Automotive pack adds dealer management to GlowScale, alongside CRM, quotations, orders and invoicing, parts inventory and purchasing, finance with intercompany accounting, and HR and payroll. Parts manufacturers use the Manufacturing modules for bills of material, planning, production and quality. GlowScale is available in the cloud, in a private cloud or on-premise.
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Digital experience
Orbio
Present models, offers and branch information on websites your own team updates. Orbio runs group and branch websites on one platform with shared branding, in multiple languages.
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Monitoring
SnowTrack
Keep showroom and back-office systems available during opening hours. SnowTrack monitors the dealer platform, websites, integrations and infrastructure, with uptime checks and alerts to your IT team.
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PDPA consent & privacy
TrustFlow
Follow up buyers and service customers only in the ways they agreed to. TrustFlow records PDPA consent from showroom sign-up, the website and chat channels across branches in one place, and an opt-out made once reaches every connected system.
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AI
InterCloud AI
Customers receive answers to general questions about branches and services from content you have approved, and staff find procedures and product information with the help of an assistant.
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Our Approach
One Customer and Stock Record Across Branches
Every branch works in the same platform with its own stock and approvals. A customer, a vehicle and a part are recorded once and are visible to the branches that are authorized to see them.
Transactions between group companies are recorded on both sides, and results are reported by branch, brand and legal entity. Systems required by a vehicle manufacturer or a finance partner are connected through the integration hub, APIs and webhooks, with the scope agreed during the design phase.
InterCloud configures the platform to the structure of the group, migrates customers, stock and balances, trains branch teams, and remains responsible for operation and support.
- Dealer management, CRM and finance on one platform
- Parts inventory and purchasing across branches
- Intercompany accounting and results by branch and brand
- Deployment in the cloud, in a private cloud or on-premise
Outcomes
What a Project Is Designed to Deliver
A project for a dealer or automotive group is planned around the following outcomes.
- Vehicle and parts stock visible across branches
- Sales, parts and accounting working from one customer record
- Results reported by branch, brand and legal entity
- Transactions between group companies recorded once on both sides
- Customer follow-up based on a complete history of contacts and purchases
- Branch websites with consistent branding and current offers
FAQ
Frequently Asked Questions
Does GlowScale include dealer management?
Yes. The Automotive pack adds dealer management to GlowScale. It works with the same CRM, sales, inventory, finance and HR modules, so each branch works from the same records.
Is GlowScale suitable for automotive parts manufacturers?
Yes. The Manufacturing modules cover bills of material, planning, production and quality, and work with procurement, inventory and finance.
Can the platform run in our own data center?
Yes. GlowScale is offered in the cloud operated by InterCloud, in a private cloud as a dedicated environment, or on-premise in your own data center.
Discuss your dealer group with our team
Describe your branches, brands and current systems. Our team will explain how the platform would be set up for them and what the project involves.