Restaurant & E-Commerce
Accurate cost, stock and demand figures
for restaurants, caterers and food producers
Food and catering businesses operate on narrow margins, perishable stock and customers who order through an increasing number of channels. InterCloud connects the kitchen, the warehouse, the storefront and the back office so that management works from accurate figures for cost, stock and demand.
Challenges
Challenges in Food and Catering
Perishable inventory and recipe costing
Ingredient prices change weekly, stock expires and recipes vary by branch. Without current recipe costing and lot-level inventory, margins become known at month end and cannot be managed day by day.
Orders from every channel
Dine-in, the company website and app, delivery platforms, corporate catering and wholesale orders arrive in different formats and at different times. Menus, prices and stock must remain consistent across all of them.
Food safety and traceability
GMP and HACCP practices, food-safety regulations for producers and customer expectations all require lot traceability from supplier to plate, with records that can be produced promptly when a question arises.
Many sites, one brand
Branches, central kitchens and franchisees need shared menus, purchasing and standards, together with local control over staffing, stock and promotions.
How We Help
Know Cost, Stock and Demand in Every Branch
Enterprise platform
GlowScale
Know the margin of each menu item while it can still be managed. Purchasing, lot-tracked inventory, recipe and bill-of-materials costing, central-kitchen production, multi-branch finance and e-invoicing run in one platform, together with HR and payroll for a shift-based workforce.
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Digital experience
Orbio
Change a menu or a promotion once and publish it to every channel. Orbio runs brand websites, online ordering and e-commerce, with menus, promotions and content managed centrally in multiple languages.
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Monitoring
SnowTrack
Detect a failing integration during the evening service within minutes. SnowTrack monitors ordering sites, payment and delivery-platform integrations and point-of-sale connections.
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PDPA consent & privacy
TrustFlow
Send promotions only to customers who agreed to receive them. TrustFlow records PDPA consent from online ordering, membership sign-up and chat channels in one place, with an audit log of who agreed, when and to which policy version.
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AI
InterCloud AI
Customers get answers about menus, orders and bookings on your website, and managers see insights on demand, waste and margin by branch and menu item.
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Our Approach
Cost Control From Recipe to Sale
We begin with recipes, purchasing and stock, where most of the cost sits. GlowScale links supplier invoices to lots, lots to recipes and recipes to sales, so that the margin on each menu item reflects the prices paid in the current week.
Orders from your own channels and from delivery platforms enter the same system, which keeps stock, menus and prices aligned and gives finance one set of books across branches and channels.
Traceability follows from running the business in one system. When a supplier recalls a lot, the records show every branch and every dish that the lot reached.
- Recipe and bill-of-materials costing with current ingredient prices
- Lot-level inventory with expiry and recall tracing
- Central purchasing with branch-level requisitions and approvals
- Online ordering and e-commerce integrated with stock and finance
Outcomes
Typical Outcomes
Food and catering businesses typically engage InterCloud to achieve the following outcomes.
- Margin reported by menu item, branch and channel, updated daily
- Reduced waste through expiry-aware inventory and demand insight
- Consistent menus, prices and promotions across every ordering channel
- Supplier-to-plate traceability available on request
- One set of books across branches, central kitchens and online sales
- Customer questions and orders handled by an AI assistant on your own website
FAQ
Frequently Asked Questions
Do you integrate with delivery platforms and point-of-sale systems?
Yes. GlowScale and Orbio expose open REST APIs, and we build the connectors to the POS, payment and delivery-platform APIs you use, so orders and stock movements are recorded in one system.
Can you support franchise models?
Yes. Role-based access and multi-entity finance let a franchisor set shared menus, purchasing and standards while each franchisee manages its own stock, staff and local promotions.
Discuss your branches and channels with our team
Describe your branches, ordering channels and suppliers. Our team will explain how these parts operate together on one platform.