Distributors & Trading Companies
Orders, stock and purchasing
working from the same figures
Distributors and trading companies earn their margin on availability, price discipline and prompt delivery across thousands of items. InterCloud implements and operates the sales, inventory, purchasing and finance platform, and the online ordering channels around it, so that sales staff confirm an order knowing the stock, the price and the credit position of the customer.
Challenges
Challenges in Wholesale and Distribution
Large ranges in several warehouses
Thousands of items are held in several warehouses and in transit. When stock figures lag behind movements, orders are confirmed for goods that are not available.
Customer prices and credit
Price lists, discounts and credit terms differ by customer and by contract. Applying them by hand leads to disputes over invoices and to credit granted beyond its limit.
Purchasing and lead times
Suppliers have different lead times, minimum quantities and currencies. Buying too late loses sales, and buying too early ties up cash in stock.
Orders through many channels
Customers order through sales representatives, by telephone, by e-mail and online. Each channel that is handled separately adds re-keying and delays delivery.
How We Help
Confirm Every Order With Stock, Price and Credit Known
Enterprise platform
GlowScale
Give sales staff the available stock, the agreed price and the credit position at the moment of the order. The Wholesale pack adds wholesale distribution to GlowScale, alongside quotations, orders and invoicing, product information, purchasing, inventory and warehouse, receivables, e-commerce, and the Customer Portal and Vendor Portal. GlowScale is available in the cloud, in a private cloud or on-premise.
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Digital experience
Orbio
Give customers a catalog they can browse and order from at any hour. Orbio runs the company website, product catalog and e-commerce in multiple languages, maintained by your own marketing team.
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Monitoring
SnowTrack
Keep ordering and warehouse systems available through the busiest periods. SnowTrack monitors the platform, the online store, integrations and infrastructure, with uptime checks and alerts to your IT team.
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PDPA consent & privacy
TrustFlow
Send price lists and promotions only to contacts who agreed to receive them. TrustFlow records the PDPA consent of trade customers' contacts and staff from the portal, the website and chat channels in one place, with an audit log.
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AI
InterCloud AI
Sales and service staff find product information, terms and procedures quickly, and customers receive answers to general questions from content you have approved.
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Our Approach
One Order Record From Quotation to Payment
A quotation becomes an order, a delivery and an invoice without being entered again. Stock is updated as the order moves through the warehouse, and the invoice appears in receivables when it is issued.
Orders from sales staff, the Customer Portal and e-commerce are handled in GlowScale under the same prices and credit rules. Other systems you use are connected through the integration hub, APIs and webhooks, with the scope agreed during the design phase.
InterCloud configures the platform to your price structure and warehouses, migrates items, customers and opening stock, trains the teams, and remains responsible for operation and support.
- Quotations, orders, invoicing and receivables on one platform
- Inventory and warehouse management across locations
- Customer Portal and e-commerce for online ordering
- Purchasing and supplier management with the Vendor Portal
Outcomes
What a Project Is Designed to Deliver
A project for a distributor or trading company is planned around the following outcomes.
- Orders confirmed against current stock in every warehouse
- Customer prices, discounts and credit terms applied by the system
- Orders from sales staff, the portal and e-commerce handled in one platform
- Purchasing planned from stock and sales figures that buyers trust
- Invoices raised from deliveries without re-keying
- Sales and stock reported by item, customer and warehouse
FAQ
Frequently Asked Questions
Can customers place orders online?
Yes. GlowScale includes a Customer Portal and e-commerce, and Orbio provides the website and online store. How the channels share items, prices and stock is agreed during the design phase.
Can the platform run in our own data center?
Yes. GlowScale is offered in the cloud operated by InterCloud, in a private cloud as a dedicated environment, or on-premise in your own data center.
Discuss your distribution business with our team
Describe your product range, warehouses and sales channels. Our team will explain how the platform would be set up for them and what the project involves.