Terms of Service

1. Introduction

2. Account and registration

To use certain services, you may need to create an account. You are responsible for keeping your account credentials confidential and for all activities that occur under your account. You agree to provide accurate and complete information and to keep it up to date.

If you use the services on behalf of an organization, you confirm that you are authorized to accept these Terms for that organization. Notify us promptly at the address below of any unauthorized use of your account.

3. Use of our services

Subject to these Terms and any applicable agreement, we grant you a limited, non-exclusive, non-transferable right to access and use the services for your internal business purposes during your subscription term.

You remain responsible for the data you submit to the services and for ensuring you have the rights needed to do so. Our processing of personal data is described in our Privacy Policy.

4. Subscription and payment

Certain services require a paid subscription or fees. Pricing, billing terms, and payment methods are described on our website or in your order form. You agree to pay all fees in accordance with the applicable terms.

Unless stated otherwise, fees are exclusive of applicable taxes, including value added tax (VAT) and withholding tax, which you are responsible for in accordance with applicable law.

5. Acceptable use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

• use the services in any way that violates any applicable laws or regulations
• attempt to gain unauthorized access to our systems or other users’ data
• upload or distribute malicious software, spam, or harmful content
• interfere with or disrupt the security, integrity, or performance of our services
• use the services for any fraudulent or illegal activities

6. Intellectual property

The services, including all software, designs, trademarks (such as InterCloud, GlowScale, Orbio and SnowTrack) and content we provide, are owned by InterCloud or its licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, no rights are transferred to you.

You retain ownership of your data. You grant us the limited rights needed to host, process and display it to provide the services to you.

7. Termination

You may stop using the services at any time, subject to the terms of your subscription. We may suspend or terminate your access if you materially breach these Terms, fail to pay fees when due, or if required by law.

On termination, your right to use the services ends. Where applicable, we will make your data available for export for a reasonable period before deletion, as set out in your agreement.

8. Limitation of liability

To the maximum extent permitted by law, InterCloud will not be liable for any indirect, incidental, special or consequential damages, or for loss of profits, revenue or data, arising from your use of the services. Our total liability for any claim is limited to the fees you paid for the relevant service in the twelve (12) months before the claim arose.

9. Disclaimer

Except as expressly stated in a separate agreement, the services and website content are provided “as is” and “as available”, without warranties of any kind, whether express or implied. Information on our website is provided for general purposes and may change without notice.

10. Governing law and disputes

These Terms are governed by the laws of the Kingdom of Thailand. Any dispute will first be discussed in good faith. If it cannot be resolved, it will be submitted to the competent courts of Thailand in Bangkok.

11. Changes to these terms

We may update these Terms from time to time. The “Last updated” date at the top shows when they were last revised. Continued use of the services after changes take effect means you accept the updated Terms.

12. Contact us

For questions about these Terms, contact InterCloud Company Limited, 142 Two Pacific Place, 23rd Floor, Sukhumvit Rd., Khlong Toei, Bangkok 10110, Thailand.

Contact us at support@itcsuite.com — InterCloud Company Limited, 142 Two Pacific Place, 23rd Floor, Sukhumvit Rd., Khlong Toei, Khlong Toei, Bangkok 10110, Thailand.